The UK’s Only Heritage Blinds Installer Specialists in UV Protection & Roller Blinds
 

Privacy Policy

Privacy Policy for CSC Window Films & Blinds Ltd

Effective Date: 20 August 2026

At CSC Window Films & Blinds Ltd, accessible from https://cscwindowfilms.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by our website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you fill out the contact form on our website to enquire about our window film or heritage blinds installation services. This information may include:

  • Your Name
  • Your Email Address
  • Your Phone Number
  • Your Property/Postal Address (if provided for a survey quotation)
  • Any specific installation details you type into your message body

2. How We Use Your Information

We use the information we collect strictly to handle your project enquiry and deliver our services. Specifically, we use it to:

  • Respond to your window film or blinds service requests.
  • Provide accurate project estimates, warranties, and site surveys.
  • Maintain internal business records for customer support and warranty tracking.
  • No Marketing Spam: We do not use your contact form submissions for automated newsletter marketing, and we never sell or share your details with third-party marketing companies.

3. Comments and User Accounts

Our website is a strictly commercial brochure site and does not accept user registrations, blog comments, or public forum posts. Because user accounts and comments are entirely disabled, no personal data, profile tracking, or profile metrics are collected or stored via interactive community features.

4. Contact Form Security & Retention

When you submit an enquiry through our contact form, the data is securely transmitted directly to our administrative email team so we can respond to you.

  • Security: Your connection to our site is fully encrypted over HTTPS.
  • Data Retention: We retain contact form submissions long enough to fulfill your customer service request and up to the duration of our 10-year product warranty period, after which inactive logs are securely deleted.

5. Cookies and Web Beacons

Like any other website, cscwindowfilms.co.uk uses basic “cookies” to optimize your browsing speed and save your layout preferences. You have full control over these trackers via the CookieYes Consent Banner displayed at the bottom of your screen when you first visit the site. You can choose to accept or reject non-essential performance trackers at any time through that banner interface.

6. GDPR Data Protection Rights (UK & EU Visitors)

We want to ensure you are fully aware of all of your data protection rights under the UK GDPR framework:

  • The right to access: You have the right to request copies of your personal data held by our service team.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal contact data under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through our primary office details.